Terms & Conditions

By creating an account or using Dear Diary (“the Service”), you agree to these Terms and Conditions. If you do not agree, please do not use the Service. These terms apply to all users, including free accounts and paid subscribers.

You retain full ownership of everything you write in Dear Diary — your journal entries, images, and personal data are yours.

• We do not read, sell, or share your private entries with anyone.
• Entries you choose to make Public are visible to other users in the community feed. You can make them private again at any time.
• You are responsible for ensuring your content does not violate applicable laws or the rights of others.
• We may remove content that violates these terms or is reported as harmful, abusive, or illegal.

Dear Diary offers a free tier and paid plans (Writer and Archivist). All new accounts receive a 15-day free trial of Writer features — no payment required.

• Billing — subscriptions are billed in advance on a monthly or annual basis via Apple App Store, Google Play, or our web payment processor (RevenueCat / Stripe).
• Cancellation — you may cancel at any time. Your subscription remains active until the end of the current billing period; you will not be charged again after cancellation.
• Refunds — refunds for web purchases are handled at our discretion. For App Store and Google Play purchases, refund policies are governed by Apple and Google respectively.
• Price changes — we may change subscription prices with at least 30 days' notice. Continuing to use the Service after a price change constitutes acceptance of the new price.
• Free tier — features available on the free tier may change over time. We will provide reasonable notice before removing any feature from the free tier.

You agree not to use Dear Diary to:

• Post or share content that is illegal, hateful, harassing, or violates the rights of others.
• Attempt to reverse-engineer, copy, or redistribute any part of the Service.
• Use automated tools (bots, scrapers) to access the Service without our written permission.
• Circumvent account limits or subscription gates through technical means.
• Impersonate other users or misrepresent your affiliation with any person or entity.

Violation of these terms may result in immediate suspension or termination of your account.

Dear Diary uses AI to help you write journal entries, generate reflections, and create memory books. While these tools are designed to capture the spirit of your experiences, AI-generated content may contain inaccuracies, omissions, or phrasing that does not perfectly reflect what you intended to say.

• Always review AI-generated content before treating it as a factual record.
• AI content should not be relied upon as professional, medical, legal, or financial advice.
• We encourage you to edit and correct your entries to ensure they accurately represent your experiences and memories.
• The AI does not have access to information outside what you provide — any apparent “facts” it includes are inferred from your input and may be wrong.

Dear Diary is provided “as is” without warranty of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or free from loss of data. You use AI features at your own discretion.

To the maximum extent permitted by law, Dear Diary and its creators shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, including loss of data, loss of revenue, or emotional distress. Our total liability to you for any claim shall not exceed the amount you paid us in the twelve months prior to the claim.

We may update these Terms from time to time. We will notify you of material changes by email or by a notice in the app at least 14 days before the changes take effect. Continued use of the Service after that date constitutes acceptance of the updated terms. The date of the most recent revision is shown at the bottom of this page.

If you have questions about these Terms, please contact us at hello@deardiary.world. We aim to respond within 5 business days.